Frequently Asked Questions
🤖 How does the AI for scanning receipts work?
Our AI uses advanced OCR technology and language models (like Google Gemini) to "read" the image. It automatically identifies t
date, merchant name, individual products, and total price, saving you the work of typing it manually.
⚠️ What if the AI makes a mistake reading?
Although very accurate, the AI can fail if the photo is blurry, wrinkled, or in low light. Before saving, the app always shows
you the data so you can correct any errors manually. Tip: A clear photo on a flat table works best.
🔄 I started as a guest, will I lose my data when I register?
No! It's automatic. If you created receipts as a guest and decide to register (with Email, Google, or Apple), the app will
detect your local data and sync it immediately with your new cloud account.
📱 Can I use ByZseer on multiple devices?
Yes. By creating an account (free or Premium), your data is stored in the secure cloud. You can log in on your iPhone and your
iPad (or Android) and see all your info synced in real-time.
🔒 Is my data secure?
Absolutely. We use bank-level encryption for the transmission and storage of your data. Your receipts are private and only you
have access to them. We do not sell your personal information to third parties.
💎 What happens if I cancel my Premium subscription?
If you cancel, you will maintain Premium access until the end of your billing period. After that, your account will return to t
Basic plan. We will not delete your data immediately, but you won't be able to add new receipts if you have exceeded the free limit of 15 documents.
📄 What are PDF reports for?
The export feature (Premium) generates a clean document with the date, merchant, category, and amount of all your expenses. It
ideal for sending to your accountant, managing family budgets, or making insurance/bank claims without sending heavy photos.
Something not working?
If the app fails or you find a bug, write to us directly. We respond quickly.
soporte@byzseer.com